Frequently Asked Questions

How long will it take for the carpet to dry?

The carpet is dry usually within 30 minutes.  Areas that are cleaned at the beginning can usually be walked on straight away once the process in completed. Dirty carpet may need extra pre-spray and cleaning which will take longer to dry.

Why we use low moisture carpet cleaning!

Carpet dries fast, No noisy machine or hoses, removes dirt & stains, fast cleaning process.

How often should I have my carpet cleaned? (Residential)

Approximately every 12 months.  For those with pets and have a lot of traffic passing through then more regular carpet cleaning is recommended.  Not only will regular carpet cleaning help preserve the look and health of your carpet, but it will extend the life of it too!

Moving out of a rental property and need the carpets cleaned to get our bond back.

We will clean all the carpets in your rental premises to the best of our ability, and provide you with a receipt to help you get your bond back.

How often should I have my carpet cleaned? (Commercial)

Approximately every 3-6 months.  With more traffic passing through these areas it is important to have a regular maintenance program.  It also provides a safer and healthier environment for staff and associates.

Can all of the stains be removed?

Whilst most stains can be removed, not all stains will come out.  We endeavour to achieve the best results we can, however sometimes there are certain stains that just can’t be removed.  This is where the benefits of regular carpet cleaning steps in, it reduces the chances of tough stains setting in and therefore more easily removed.

Will the cleaning damage my carpet?

Our low moisture carpet cleaning is safe for all carpet fibre types. The oscillating pad lifts and cleans all sides of the carpet fibre with no risk of pulling or damaging the carpet.

Should furniture be removed from carpeted areas?

It is easier to clean an empty room, it also depends if the carpet is dirty under the furniture. We do not move furniture therefore if room is furnished we clean around the furniture.

What areas do you service?

We service all suburbs of Ipswich QLD. See our full list of areas we service

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